apply for vietnamese visa

Is my Vietnam visa approval letter legitimate?

This is my first time to Vietnam, so I’m very confused about my visa approval letter. I’ve got it, it has my name already, but it contains names of others that I don’t know. Is it possible? Can I get my visa on arrival when I land in Vietnam?

Dear Lilo,

We are sorry for this convenience. But please note that it is normal to have multiple names you don’t know included in Vietnam visa approval letter as it is the procedure of Vietnam Immigration Department to process visa applications submitted to them at the same time with yours. You still get your full visa upon arrival at Vietnam airport without any problem.

For the next trips, if you wish to have a private letter, please send a request to [email protected] after you submit the online Vietnam visa application form. We guarantee to provide you a private one without extra fee.

Should you need any information, please feel free to let us know.

Kind regards and happy travels!